PLEASE NOTE there may be SHIPPING DELAYS DUE TO COVID-19

Shipping

POSTAGE WITHIN AUSTRALIA

Once your payment has been confirmed via check out, you will receive a confirmation e-mail.

It will take between 2-4 working days to dispatch your order unless alternatively advised within the item description of your chosen product.

Once your order has been shipped we will e-mail you with a shipping confirmation including the tracking number for your purchase. Your item will then be sent to you via Fastway couriers and will take between 3-10 business days to reach you depending on your location. Please note we cannot deliver to PO boxes using the regular shipping method - please choose Express Post Shipping. 

If you require your order in time for an occasion, to be delivered to a PO Box, or would like express shipping, please select 'Express Post Shipping' At checkout.  Please note the delivery time will still require a processing time of 2-4 business days. 

Please e-mail us if you have any special requests or need any assistance with shipping related questions.

 

INTERNATIONAL POSTAGE

International orders are shipped using DHL e-Commerce. It will take between 2-4 working days to dispatch your order unless alternatively advised within the item description of your chosen product.

The cost of shipping will depend on the weight of your item and your location. You can enter your address at checkout which will determine the cost for your item to be shipped to your address. This relates to regular post and will take around 7-14 working days to reach you.

Please note that items shipped outside of Australia may be subject to import tax and/or duties applicable to the country of the nominated delivery address. You will be responsible for any additional charges incurred. We are unfortunately unable to predict such occurrences. We recommend you to contact your local customs offices for further information.

Shipping times vary depending on your location - see below for estimated shipping times;     

 
Country Working Days
New Zealand 3-5
Hong Kong 5-7
Singapore 5-7
China 7-11
Rest of Asia Pacific 7-12+
France 5-7
Germany 6-10
U.K. 3-6
Rest of Western Europe 9-12+
Canada 7-11
U.S.A. 7-9
Rest of the World 9-12+