Sorry, no returns on sample or sale items unless deemed faulty.
We understand that eyewear can be tricky to choose online and want to make the process as easy for you as possible!
AUSTRALIA
We provide free 14 day returns and exchanges on all full priced items. Please note original shipping costs are non-refundable.
Simply email your order number and the items you wish to return/exchange to: info@maudestudio.com.au within 14 days of receiving your product.
Items must be unworn and in as new condition with all original packaging and swing tag attached.
We will then e-mail you a return label to print and attach to your package. Please note all returns must be sent in the original box, original shipping costs are non-refundable.
Drop your package into Australia Post and we will notify you once we receive it!
If your item is faulty or you have any other concerns, please email us at info@maudestudio.com.au, include your order number and any pictures of the issue.
INTERNATIONAL
We provide 14 day returns and exchanges on all full priced items.
Simply email your order number and the items you wish to return/exchange to: info@maudestudio.com.au within 14 days of receiving your product.
Items must be unworn and in as new condition with all original packaging and swing tag attached.
The cost of returning any change of mind product comes at the customers expense. Please note all returns must be sent in the original box your order was received in, original shipping costs are non-refundable.
Always send us your tracking number and we will notify you once we receive it!
If your item is faulty or you have any other concerns, please email us at info@maudestudio.com.au, include your order number and any pictures of the issue.
